Andy Goodman is an experienced leader in service design, with a varied background in design leadership, product design, and customer experience consulting. With a Masters in Fine Art and a background in design and art from Lancaster University, Andy has led teams to innovate services for some of the world's most interesting companies, including Frog, BCG Digital Ventures, Cortica, and Fjord. Andy's specialties include service design, design leadership, new product development, and UX.