With a strong background in Logistics and Customer Care, this individual possesses extensive experience in leading high-performing teams and project management. They have a talent for identifying and implementing strategies to enhance eCommerce KPIs such as Revenue, Traffic, Conversion Rate, and Customer acquisition. Their specialties include Omnichannel, P&L Management, Revenue Growth, Digital Marketing, OMS implementation, Fulfillment, Delivery, Customer Service, CRM, Social Media, Project Management, Leadership, and Team Player. They are known for being a fast learner with multitasking abilities and versatility.

Education-wise, they have a diverse academic background including studying at Liceo Francés de Madrid, completing an MBA at IE (Instituto de Empresa), attending Postgrado in Marketing Digital y eCommerce at Inesdi Digital Business School, studying Curso Superior Logística Integral at ICIL, pursuing Curso Superior Dirección Comercio Internacional at Centro de Formación de la Cámara de Comercio de Madrid, and obtaining a degree in ADE, Licenciatura from Universidad Autónoma de Madrid.

Their professional journey includes serving as the Head of Ecommerce & CRM, Head of Ecommerce, and E-com Operations & Loyalty Manager at Toys"R"Us. Additionally, they have held roles as E-commerce Operations Manager at Toys"R"Us, Supply Chain Manager at Ingenico, Export Manager at Grupo Cortefiel, Controller Logístico at Grupo Cortefiel, and Responsable de Sección Logísitca at Decathlon.