Douglas Weiss is an accomplished executive with a strong background in healthcare management and marketing. With a track record of achieving rapid, profitable growth, Weiss is known for his ability to optimize the customer experience and align mission and purpose with data insights to deliver personalized experiences. His experience includes serving as President, Chief Customer Officer at Gallus Medical Detox Centers and Chief Marketing Officer at Eating Recovery Center, as well as holding progressive roles in sales and marketing at The Travelers Companies. Weiss also holds an MBA in Healthcare Management from The University of Connecticut School of Business and has completed executive education programs at both Dartmouth College's Tuck School of Business and Harvard Business School. Throughout his career, Weiss has received multiple national awards recognizing excellence in omni-channel marketing, customer service, social media, web design, video, and reputation management. He is considered a customer champion and chief storyteller, leading the stewardship of the brand reputation and advocacy by creating brand stories and engaging customers on multiple platforms.