Donnovan Young, a seasoned and accomplished professional, boasts an impressive background spanning across various sectors. He pursued a Bachelor of Science degree in Public Health, Business Administration, and Computer Science at the University of Tennessee-Knoxville. He also holds experience in managing director roles, contact centers, social media, and sales management. With his experience as Managing Director at Richfield Living and his former roles at organizations such as Crawford & Company, AIG, and Allstate Insurance, he has gained extensive experience in customer service, business optimization, call center strategy management, and more. Additionally, Young has served as a Director of Board of Advisors for the College of Education, Health, and Human Services at the University of Tennessee-Knoxville, demonstrating his commitment to mentoring future professionals in his field.