Phoenix University

Saddleback College

Sr. Technical Project Manager at Teladoc Health

Long Beach, California, United States

Teladoc Health

Sr. Technical Project Manager/Manager of Partnerships & Resellers

Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline.Develop comprehensive project plans that merge customer requirements with company goals and coordinate various managers and technical personnel during all project phases, from initial development through implementation.Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.Analyze economics of project plans and provide actionable feedback relating to cost benefit and return-on-investment standards.Oversee acquisition of resources and materials as needed before and during projects by talking with customers, team members, managers, and in-house accountants and negotiating price and payment agreements with vendors.

Sr. Technical Project Manager

Manage pilots of new national programs for company providing clinical collaboration communication software and instant messaging solutions for healthcare professionals and organizations. Strategically develop and negotiate contracts for medical provider networks. Assumed new sales position created to utilize upselling skills during new customer service implementations and current customer check-in meetings, successfully upselling to every client.-	Produced $10.5M revenue over 5 years by expediting initial sales and upselling additional services. -	Generated $250K monthly recurring revenue [MRR] in contract renewals by demonstrating value to  customer.-	Increased revenue $2.5M and improved sales 30% by employing SaaS technology. -	Saved 100% of at-risk accounts by developing and implementing actionable strategies.

TigerConnect

Pilots and Phases & Senior Project Manager

Directed US multitiered projects for healthcare software technology company and focused 80% of time on sales. Developed and negotiated contracts for medical provider networks, Facilitated sales team training and development. Created marketing and information materials; drove design of prototypes for future software enhancement projects to improve functionality.-	Increased revenue 25% by managing $2M+ project budget to design and implement             simultaneous'  projects.-	Maintained 100% of 8 key client accounts with combined $10M revenue.-	Retained 100% of client service and project managers over 4 years.

Ensocare

Project Manager

Drove sales for $1.5B urban resort destination and oversaw multiple departments, dedicating equal time to sales and general management. Designed first company management program to prepare middle managers for more senior positions.-	Added $100M+ annually in condominium sales.-	Hired and trained staff to grow from 4 employees to 164 over 2 years and retained 99% of new         hires. -	Facilitated enhanced skills training across 6 MGM Resorts properties to raise awareness of how real estate business crates business for casinos and hotels.

CityCenter Residential/MGM Resorts

Senior Manager, Sales

Managed accounts for US Northwest company offering broad suite of services to third-party administrators [TPAs] of self-funded health plans. Engaged in contract negotiations, evaluated product and service offerings to clients and vendors, and presented product options to clients and brokers. Liaised with TPAs and pharmacy vendors to facilitate reporting and communication.-	Retained 100% of 35 high-value clients representing $35M annual revenue, including casino unions        and retailers with 200 to 1,500 members and employees.-	Trained account managers and support team members to increase sales.

Health Management Administrators [HMA]

Senior Account Manager

Led risk management and sales for one of Pacific Northwest’s largest provider of healthcare services. Assisted underwriters in analyzing financial viability of enterprises. Audited group associations, TPAs, brokers, and employers to match and sell products based on profile, risk, and financial goals. Offered services across retailers, automotive companies, small businesses, government entities, casinos, and unions. -	Produced $355M+ in annual revenue by auditing clients’ needs and subsequently matching and        selling products to 20 licensed associates in 3 states.

Premera Blue Cross

Sales and Account Manager & Association Underwriter Auditor

Manage the financial viability of an assigned block of business consisting of all newand existing groups of 25 - 1000 subscribers.  - Negotiated rates and benefits with account executives, insurance brokers and agents,consultants and clients on new and existing groups.  - Made decisions on eligibility of enrollment and contract provisions for fully insuredplans.  - Managed financial viability of contingently funded groups.  - Responsible for the departments interviewing and hiring.  - Liaison between Senior/Staff Underwriters and Underwriting Coordinators/Specialistregarding underwriting practices and procedures.

Paige Tafoya

Paige Tafoya