Nicola Downes is a highly experienced marketing professional with over 13 years of experience. She offers businesses her expertise as a senior 'plug-in' marketing resource during periods of growth or transition. Her career began on the agency side before transitioning to the brand side, where she led high growth organizations in developing their eCommerce and Marketing. Nicola's education includes a Bachelor's Degree in Business Management from Newcastle University. Nicola has received several awards for her accomplishments, including being named the Freelancer of the Year in 2020 by The Copy Club.

Nicola's professional experience includes roles such as Marketing and eCommerce Consultant at Nicola Downes Consulting, CRM Lead (Paternity Cover) at allplants, Interim Head of CRM at Naturisimo, Interim Head of CRM at Feelunique.com, Head Of Global Marketing at FLOWERBX, Head Of Marketing at Biscuiteers Baking Company, and Senior Digital Marketing Manager at Biscuiteers Baking Company, to mention a few. She's passionate about being part of teams with feel-good brands and innovative ideas. Nicola is a customer-first marketer, and her marketing style combines customer insights and data to craft successful marketing strategies.