Meet Jessica Cobalt, Manager of Trust and Safety at ActiveCampaign and a rising star in the anti-abuse industry. With a deep understanding of anti-abuse best practices, trends, and emerging threats, Jessica is a force to be reckoned with when it comes to protecting platforms from a variety of abuse vectors, including email, SMS, landing pages, and more.

Jessica's natural sense for tracking down abuse and AUP/TOS policy violations sets her apart from the pack. She excels at developing policies for the prevention of abuse and has a real knack for diffusing difficult customer conversations when the root of the problem is a lack of education rather than malicious intent.

A true expert in training compliance analysts, CSMs, sales, and other team members in identifying abuse and consulting customers on best practices, Jessica's favorite anti-abuse tools include Sift, ehawk, and old-fashion following of bread crumbs.

Jessica is passionate about the fight against fraud and cybersecurity and is committed to continuing to expand her knowledge in these areas.

Currently, Vice-chair for the M3AAWG Abuse Desk Committee, Jessica is connecting industry professionals from around the world in the safe space to converse and fight abuse.

In addition to her impressive role at ActiveCampaign, Jessica has a solid educational background. She studied High School at Seabreeze High School and General Studies at Daytona State College.

Jessica's impressive career history is a testament to her expertise in the anti-abuse industry. Prior to her role at ActiveCampaign, she served as a Trust & Safety Analyst at ActiveCampaign, Senior Abuse & Compliance Analyst at SharpSpring, Email Abuse & Compliance Lead at SharpSpring, Outbound Marketing Manager at SharpSpring, and Community Developer & Social Media Coordinator at Grooveshark.

Overall, Jessica Cobalt is a knowledgeable and driven professional in the anti-abuse industry whose expansive experience, expertise, and dedication make her an asset to any organization.