Patrick Guimont is a highly experienced and motivated professional who has spent over 25 years in the computer technology industry. He has a proven track record of managing multiple tasks in a fast-paced environment and delivering excellent service to clients. Patrick is an analytical thinker with a particular expertise in service delivery management, change management, and incident/major incident management.

Patrick is bilingual, an excellent communicator, and has a good understanding of industry terminology. He has studied at the High School/Secondary diploma level at Ecole secondaire des Sources and achieved a Professional Certificate in IT from the College Informatique du Canada. He has held several high-level positions in high-profile organizations such as WSP, Desjardins, BOMBARDIER, and IBM Canada Ltd.

Currently, Patrick is the Head of Service Delivery for Canada at WSP, Canada. He has previously held positions such as the Service Desk, Office Side Support Quality & Governance Specialist, Conseiller-Gestion des services impartis, Chef de service, IT Infrastructure - Manager, IT Infrastructure, Analyst Sr, Business Syst, IT infra Operation, and Service Delivery Manager at different organizations.

Patrick enjoys interacting with people of varying hierarchical levels and introducing organizational strategies with a priority orientation. He is highly organized, detail-oriented, and a champion for business continuous improvement with customer relationship management and teamwork with tact and diplomacy.