Michael Malcangio is a highly experienced and accomplished product leader with a focus on the enterprise cloud industry. With over 20 years of expertise, he has proven his ability to build innovative products that customers love. Michael's passion lies in creating user-centric solutions that solve complex problems and enable new capabilities.

Currently serving as the Senior Manager of Technical Alliances for Microsoft at ServiceNow, Michael plays a vital role in developing and executing product strategy. He collaborates closely with product, marketing, and sales teams to drive innovative joint solutions and go-to-market activities. By leveraging the strengths of both platforms, Michael creates valuable partnerships and integrations that enhance the customer experience.

Michael's recent achievements include the development of various groundbreaking solutions such as the ServiceNow Add-In for Microsoft Outlook, Actionable Messages for Microsoft Outlook, Dynamic Translation, ServiceNow Voice with Amazon Connect, and ServiceNow for Microsoft Teams. These efforts highlight his ability to deliver cutting-edge technology that improves efficiency and productivity for customers.

With a strong educational background, Michael studied Management and Education at the Haas School of Business at the University of California, Berkeley. He also holds a Bachelor of Arts in Political Science from UC San Diego.

Beyond his professional accomplishments, Michael is dedicated to constant growth and improvement in his field. He holds multiple patents related to integrating third-party solutions into the ServiceNow platform, further underlining his commitment to innovation and finding unique solutions to complex challenges.

As a skillful collaborator and strategist, Michael combines his deep knowledge of the enterprise cloud industry with his passion for product development. His expertise and ability to create user-centric solutions make him a valuable asset to any organization.