James Wilson is an accomplished Senior Systems Engineer with over 20 years of experience in the field. His expertise lies in maintaining large-scale ISP email deployments, troubleshooting unexpected problems, deploying new software releases across the entire platform, planning for and implementing capacity upgrades, and deploying new hardware upgrades to meet customer demands. James has in-depth experience with Red Hat Linux 6.x, Synchronoss, Apache Cassandra database, Scality "ring" software, Solaris 10, Sun hardware, and HP hardware. He is extensively experienced in deploying and maintaining the HP Automation Suite applications.

Having studied Bachelor of Science in Computer and Information Sciences and Support Services at Bloomsburg University of Pennsylvania, James has had an impressive career history as a Principal Engineer at Charter Communications and previously as a Senior Systems Engineer at the same company, and a System Engineer at Saint Joseph's University. He is known for providing automated solutions to fix recurring problems with mailbox or mail delivery issues, and his capability in working with Tier 1 and Tier 2 personnel to troubleshoot any problems that may arise across the entire platform. He has provided on-call rotation support and ensured the platform's availability 24/7 via any access method.