Natalie Gear is a hardworking and trustworthy individual with a wealth of experience in customer service and training. She is adept at handling escalated customers and enjoys the challenge, making strong relationships and building efficient teams. An analytical thinker, Natalie can make sound decisions that benefit both the employer and the customer. Natalie studied Business Administration at the University of Arizona, Business at Kankakee Community College, and Business Leadership at Olivet Nazarene University. Her prior experience includes roles as a Resolution Manager at Valon, Supervisor of Operations at Cenlar FSB, and a PSS Supervisor at Asurion. She has also held positions with Verizon, Specialized Loan Servicing, TriWest Healthcare Alliance, and APS Healthcare.