Marymount Manhattan College

Senior Manager, Ecommerce - Amazon at Moroccanoil

New York, New York, United States

Moroccanoil

Senior Manager, Ecommerce - Amazon

Manager, Ecommerce - Amazon

- Overseeing Amazon Business (US & UK) in collaboration with all internal cross-functional stakeholders with focus on increased YOY revenue, brand awareness, sales analysis, and operational strategy.
-  Developing and executing expanded content and digital assets calendar with initial focus on core SKUs.
-  Successfully developed and implemented promotions to support sales of excess inventory and promotional SKUs during peak holiday period.
-  Collaborating on AMS advertising campaigns globally with focus on increasing brand awareness and generating increased demand for core franchises.

Glansaol

Assistant Manager, Digital and Ecommerce - Laura Geller Beauty

- Coordinated across brands from the Glansaol portfolio (Laura Geller, Julep, Clark’s Botanicals) on projects and KPI’s focusing on brand awareness, ecommerce/sales, social media, brand presentations, and product development.
-  Collaborated with the Clark’s Botanicals team and outside vendors to execute brand relaunch focusing on brand awareness, social media, education events, and PR/influencer mailings.

Manager, Multi Brand Projects - Glansaol

- Supported the CEO in research, administrative duties, management of internal and external meetings, budgeting of expenses and other responsibilities as needed.
-  Provided additional support to marketing, sales, and digital/ecommerce teams on projects such as CEW’s Beauty of Giving, 20th Anniversary initiatives, and sales tracking/analysis.
-  Sole ownership of the planning, budgeting, and execution of monthly and quarterly internal company events.

Assistant - Laura Geller Beauty

- Acted as the voice of the Birchbox Man market and collaborated with cross teams to improve the customer experience. These responsibilities included conception and implementation of a Birchbox Man focussed concierge service, assisting on sample allocation, advising operations and marketing/PR, co producing customer facing language, and monitoring logistical issues to promote key KPI’s in support of Birchbox Man’s relaunch.

Birchbox

Birchbox Man Operations Associate

- Demonstrated the ability to multitask at an exceptional level balancing between different social media channels, phones, emails, and chat while ranking in top 10% of team for ticket completion.
-  Proven ability to up-sell the Birchbox brand and products to customers through product knowledge, personalization, attention to detail, and genuine interest in the consumer.
-  Additional responsibilities included partnering with Brand Development on analysis of click through initiatives on Zendesk, point person for a beta premium subscription leading analysis of customer sentiment and collaboration with the Marketing/Logistics teams.

Emma Sayles