Ted Chen is an accomplished business leader, educator, and market research expert with a wealth of experience in various industries. He holds a Master of Business Administration in Finance from Yale School of Management, and a Master of Education and Bachelor of Arts in Economics from Northwestern University.

Throughout his career, Ted has held numerous leadership roles within major organizations, including President of North America at Maru/Edr, Managing Director of Financial Services and Healthcare at Maru/Vcr&C, Senior Vice President at Orc International, and Managing Director of Satisfaction and Loyalty at Vision Critical, among others. His areas of expertise include market research, customer satisfaction and loyalty, financial services, and healthcare.

Ted's impressive experience in the business field and his passion for continuous learning have made him an asset to any organization. His achievements in market research have helped improve customer satisfaction and loyalty in various industries, and his leadership skills have been instrumental in driving success for the companies he has worked for.