Eastern Michigan University

Ann Arbor Huron High School

Analytic Linguist at MVM, Inc.

Westlake, Ohio

MVM, Inc.

Analytic Linguist

Independently develop international distribution networks across North, South, and Latin America.  Mentor and coach domestic sales team on effective sales strategies and conflict resolution.  Developed and established a sense of trust, respect and cooperation with a focus on personal relationships.  Maintain open communication with Manufacturing, Account and Shipping to provide world-class service to our customers.  Coordinate with production to ensure quality control and design issues were addressed, minimizing barriers on order completions, timely shipments and product performance.  Monitor overall daily sales activity to ensure monthly goal attainment.☆ Key Accomplishments ☆ ✔ Within four months, achieved the opening of new multi-location distribution partners in Mexico and Colombia, as well as revamping and reestablishing trusted advisor status with inactive, untrained and unattended distribution partners within the region.✔ Established relationships with new and inactive international partners, and achieved the company’s all-time largest individual sales order of over $220,000 for a multi-warehouse project in Puerto Rico.✔ Exceeded sales expectations within first year in the position, resulting in the company exceeding $3M in sales for the first time, by nurturing a sense of team, focus, order follow up and the development of trusting relationship with every customer.Specialties: Consultative Sales, Sales and Marketing, Strategic Sales, Hispanic Market Strategy, International Business, Market Launch, Contract Renewals, Training & Development, Technical Coaching, Bilingual English/Spanish, Account Management, Category Management, HCM Applications, SaaS, Translation/Interpretation, Localization

Gateway Industrial Products

International Sales Manager

Profiles International offers talent management solutions, helping organizations to select the right people and develop them to their full potential.Guide client organizations in establishing systematic, customized plans for implementation of talent management solutions, resolving targeted challenges and maximizing return on investment through improvement of employee and management performance and overall workforce productivity, focusing on support for multiple clients in México, Central/South America, and U.S. markets.☆ Key Accomplishments ☆✔ Achieved 50% growth in sales within assigned territories from 2013 to 2014 by demonstrating the value of our products, and developing solid personal and trusted advisor relationships with client accounts.✔ Responsible for the growth and deeper penetration of Profiles International Talent Solution tools into 65 client accounts, via the design and implementation of strategic solutions tailored to the specific needs and challenges of each individual account.  ✔ Generated additional revenue via the sale of various consulting events for clients in the United States, México and Colombia resulting in client’s further engagement, increased product usage and contract renewals and expansions.✔ Appointed to the role of facilitator for training and development sessions with Spanish speaking potential and existing clients. ✔ Managed and grew client accounts on a daily basis using bilingual and simultaneous translation skills, as well as product knowledge and Human Capital Management (HCM) solutions and applications.✔ Facilitated business in Spanish-speaking markets by translating materials related to talent management solutions, marketing and training materials, as well as company website from English to Spanish. ✔ Built Profiles International reputation and value added proposition in U.S. domestic and Hispanic markets and Latin America countries, maximizing penetration and growth for years to come.

Profiles International

Strategic Account Manager, Sales and Development Domestic and International Markets

Managed stores, distribution center, and logistical operations for northern México region. Operated 150K sq. ft. model store in city of Monterrey, generating US $8M, selling clothing and accessories, furniture, electronics, and home accessories, overseeing daily operation of store and employee management. ☆ Key Accomplishments ☆✔ Ensured success of regional stores by testing all new products and services including banking, credit and loans, merchandising designs, displays, and interior decoration for 75 stores in four states, in model store. ✔ Sustained and grew sales by 5% and maintained levels of employee turnover, while managing already troubled store through 5-month interior and exterior remodeling project, personally leading store to their best ever Christmas sales’ season as remodeling project was ending in December 2009. ✔ Developed initiation training programs for all new employees in the city of Monterrey, by creating and implementing group and one-on-one introductory sessions for store operations and procedures including shipping and receiving, merchandising, inventory management, pricing, sales, customer care and in-store safety, safeguarding against workplace accidents, merchandise theft and vandalism.✔ Conducted and managed all personnel activities and operations of stores assigned including hiring, operations, sales, and customer care training, inventory management, merchandizing and display set up, seasonal and product line specials.✔ Eased workload and streamlined procedures by assisting Human Resources department in daily operations including applicant tracking, interviewing, assessment and application evaluation, onboarding and layoff procedures, payroll systems management and implementation of employee performance policies.

Coppel S.A. de C.V.

Regional Sales and Operations Manager

Assisted independent business owners in payment processing efficiency and cash flow management, sales, product offering, inventory management, telemarketing, Internet advertising and personal development for business and entrepreneurial success.Specialties: Leadership Development, Coaching, Training, Bi-lingual, Educational Workshop Facilitation, Training & Business Coaching, Consultative Sales, Sales Development & Management, Strategic Sales, Consulting Services Sales, International Business Development, Latin America Business Development,  Hispanic Market Development & Strategy, Multicultural Business Acumen, Translation & Localization, Technical & Industrial Sales, Technical Applications Training & Coaching, Market Launch, Human Capital Management, HCM Applications & Solutions, SaaS Based Solutions, Account Management, Category Management, Operations Management, Marketing

Independent Consultant

Independent Sales and Development Consultant

Drove start-up and development of retail chain and specialty store operations for company's European kitchen and bath cabinet and accessory lines throughout Latin America and the Caribbean, for one of the world’s largest home improvement and building products companies. ☆ Key Accomplishments ☆✔ Sold US $1.5M – 2.5M annually through new and existing distributors. ✔ Facilitated sales into ~20 Spanish-speaking countries by strategic negotiations, business plan design, and developing Product Distribution Proposal materials for use in distribution contract negotiations. ✔ Saved $300k annually by reducing mistakes in export shipments and damage to goods being transported through proposing and implementing new procedures for packing and shipping requirements. ✔ Conceived and launched successful import and wholesale business, distributing high-end kitchen cabinets and accessories from Moore’s Furniture Group of England, Aran Cucine from Italy, Kindred kitchen sinkware from Canada, and Damixa faucets from Denmark, into the country of México. ✔ Grew import business into US $2.5+M annual sales semi-franchise model, eventually serving 25 kitchen studios throughout México under the name “Urbinatti” (<a href="http://www.urbinatti.com).Specialties">www.urbinatti.com).Specialties</a>: Consultative Sales, Sales and Marketing, Strategic Sales, Hispanic Market Strategy, International Business, Market Launch, Contract Renewals, Training & Development, Technical Coaching, Bilingual English/Spanish, Account Management, Category Management, HCM Applications, SaaS, Translation/Interpretation, Localization

Masco Corporation

International Account Executive

Led operations and expansion in Latin America for eight franchise companies of the Dwyer Group of companies, America’s largest commercial and residential services Franchise Company.  Directed and managed master licensees in eight countries in Latin America, increasing territory franchise and retail sales.☆ Key Accomplishments ☆✔	Furthered international company growth by negotiating agreements in Argentina, Brazil, and Chile; facilitating process in México, Costa Rica, Colombia, Uruguay, Portugal and New Zealand, through researching industry, and contacting and conducting talks with potential Master Licensees.✔	Ensured success of franchise concept in new countries by coaching International Master License owners from México, Guatemala, Chile, Argentina, Brazil, Puerto Rico, Saudi Arabia, Thailand and New Zealand on vision of service, customer care and acquisition through sales and marketing, employee training and development for sales and customer service, and overall company concept and culture to be duplicated in foreign markets. ✔	Facilitated communication of company President to groups during travel to Latin America through simultaneous translation between English and Spanish, effectively conveying cultural interpretations and context, expediting company business and relationship building.Specialties: Consultative Sales, Sales and Marketing, Strategic Sales, Hispanic Market Strategy, International Business, Market Launch, Contract Renewals, Training & Development, Technical Coaching, Bilingual English/Spanish, Account Management, Category Management, HCM Applications, SaaS, Translation/Interpretation, Localization

Tomás De Urquidi, MBA

Tomás De Urquidi, MBA