Heather Shearim is a customer-oriented professional who has worked in the hospitality industry for a significant period of time. With a cheerful demeanor and front-facing responsibilities, Shearim excels in reception, catering, and room reservations. Her skills involve understanding customer needs and providing the support they require in a corporate setting. Currently, Shearim works at CIBC, a leading Canadian financial institution, where she manages customer reception, catering, and room reservations. Her experience in this field makes her a valuable asset to the organization.