Keller Graduate School of Management of DeVry University

DeVry University

Robert Morris University - Illinois

MicroTrain Technologies

Program Manager at VCI

As a Program Manager at VCI, I managed change, key initiatives, and led a team of programmers/data analyst to build an autonomous funding application process using predictive analytics using machine learning and data mining techniques.  Managed and created a project intake process for the PMO.

Program Manager

As a Freelance Project Manager, I have managed and facilitated multiple projects simultaneously from inception to completion following PMBOK and SDLC for Web Site and Application Development including; Planning, Analysis, Design and Development, and Maintenance.  I have also assisted in managing an implementation team for multiple IT projects for industries such as international hospitality companies, restaurant chains and medical institutions. The projects have included the installation of products, services and applications such as cabling, Access Point (AP), print solutions, VoIP, IP security, aerial imagery, product and applications management, basic programming, data modeling and analyzing data mining algorithms.  

Agile | Marketing | Project Management | eCommerce | Message Security | Web Analytics | Search Engines | ERP Integration | Payment Gateway Integration | Business eMail | Domain Management | App Development | Hosting | Consulting | Content Management | Data Management | Data Mining | Data Modeling | Python | SQL | Predictive Analytics | Machine Learning | IP Security | Imagery | Programming

Project Manager / Data Scientist / Consultant

Project Manager / Consultant

As a Technical Project Manager at Lake County, I planned, executed and finalized a program of multiple strategic projects for IT department including; data management, cyber security, infrastructure and applications.  Using professional project management standards (i.e. traditional, agile, Kanban) and utilized best practices according to strict deadlines and budgets.

Lake County

IT Technical Project and Program Manager

As a Project Manager at Celergo, I have demonstrated exemplary project management, communication and cross cultural skills; managing multiple global payroll implementations using an agile approach and collaborating with global team members.

Celergo LLC

Project Manager

As a Sourcing Specialist I have managed multiple projects simultaneously; including MRO indirect and direct sourcing for Government and Commercial projects (IT, Medical, Construction, Automotive, Electronics, Aerospace, Safety and Security etc.) by locating sources, negotiating terms, and providing a quotation/proposal for products and services needed to support and meet customers’ project goals and objectives.  Identify impact and recommend alternative solutions in support of project objectives (i.e. lead time, functionality, cost savings etc.).  Capitalize on project opportunities by analyzing data, and managing cost, profitability, project specific training, customer deliverables, communication, and customers’ and suppliers’ relationships.

Successfully led, managed, coordinated and collaborated with cross-functional teams on continuous improvement (CI) projects to enhance processes and facilitate project implementation.

**Member of the Advisory Committee for Sourcing**

**Grainger Sales 'Pinnacle of Excellence' Nomination: Nominated for 2013 Making The Team Better Award under the Grainger Sales Organization's National Recognition Program, Pinnacle of Excellence.**

Continuous Improvement | Sourcing | Purchasing | Strategic Negotiation | Business & Financial Acumen | Project Management Methodology | Cost Management | Lean & Six Sigma Methodology | Procurement Management | RFQ/RFI & Proposal | Contract | Vendor Management | Supplier Performance

W.W. Grainger

Sourcing Specialist | Purchasing/Procurement Projects

*Promoted to Sourcing Specialist 4/2008*

As a Sourcing Administrator I reviewed and processed incoming orders for various customer projects – generated purchase orders, added material data, track, audit and store pending and completed quotes and sales orders.  Focused on increasing first pass yield of orders and decreasing order process cycle time.  Received and analyzed all incoming change requests, ensuring that all orders of the customers’ project are placed the day they are received and ship on time.  Updated orders from projects with necessary transportation and customer information and interacted with internal and external partners including; vendors, customers, Sourcing Specialists, and Account Managers to make changes to customer orders as needed.  Provided exceptional customer service by proactively contacting customer to resolve order issues and to improve opportunity success rate.  Maintained productivity measurements including number of orders from projects completed per day.  Worked with team members to maintain and balance all purchase orders while communicating all special orders from projects to the assigned Sourcing Specialist.

Continuous Improvement | Sourcing | Business & Financial Acumen | Project Management Methodology | Order Processing | Customer Service | Change Requests

Sourcing Administrator

*Promoted to Sourcing Administrator 8/2006*

As an Order and Field Support Specialist I provided support to our field partners on placed orders.  Interacted with internal and external partners by communicating order placement errors and error resolution to the Sourcing Specialist and Sourcing Administrators.  Assisted the Sourcing Specialist with reconciliation of the procard/credit statements, open sales, invoicing and expediting of invoices for billing purposes.  Provided exceptional customer service by proactively assisting the Sourcing Administrator in contacting customer to resolve issues and to improve opportunity success rate.  Followed-up with vendors on orders to be sure the orders were received, placed correctly, obtain ship dates, and tracking information.

Continuous Improvement | Sourcing | Business & Financial Acumen | Project Management Methodology | Order Resolution | Customer Service

Order and Field Support Specialist

As a Billing Coordinator I managed daily billing goals and quotas on projects for the freight services and logistics team.  Supported multiple teams with daily operational functions while ensuring quality service.  Coordinated and managed special department projects.  Reviewed and calculated billing data from sales slips and purchase orders to ensure accuracy.  Prepared invoices and bills of lading and submitted for supervisory approval of charges and terms.  Reviewed and processed incoming orders – generated purchase orders, added material data, audited and filed pending and completed invoice and sales orders.

Project Management Methodology | Business & Financial Acumen | Strategic Negotiation | Logistics | Billing

C.H. Robinson

Billing Coordinator | Freight Services & Logistics

As a Line Process & Project Coordinator I managed multiple complex projects and the product inventory for the production of medical kits.  Coordinated and audited line process and assemblies, organized and signed off on confidential/critical documents.  Collaborated with quality assurance to improve the quality, and safety of each project.  Managed and led a team of 10-12 team members (depending on the size of the project).   Implemented teamwork and team building by communicating daily goals, coordinating teams, monitoring teamwork, and coaching & motivating team members.   Utilized analytical skills by leading and coordinating day-by-day production projects to meet customer deadlines.

Process improvement | Quality Control | Project Management Methodology | Product Management | Risk Identification | Lean Methodology | Program Development | Risk Identification & Management

Medline Industries

Line Process & Project Coordinator

As a Project Coordinator I managed and completed special projects for Technical Services and the Patient Assistance Program exercising independent judgment and initiative.   Reviewed medical documents for the acceptance of patient assistance on a variety of pharmaceuticals and medical devices.  Organized and filed confidential documents, made phone calls to customers regarding pertinent information.  Developed and prepared presentations and communicated outgoing correspondence with required editing, proofreading, reproduction, printing, collation, and binding.  Additional duties included copying, faxing, scanning, filing, telephone coverage, meeting scheduling, and compilation of meeting materials, distribution of mail, and other duties as requested.

Project Management Methodology | Program Development | MS Office Suite | Healthcare | Presentation

Manpower Professional

Project Coordinator | Administrative Assistant

As a Jr. Corpsman under the Senior Chief supervisory I led and managed the Emergency Response Team (ERT) and all daily operational duties.  Managed the department's budget and spending.  Planned, scheduled, managed and championed various projects.  Managed purchasing of medical inventory, organized medical inventory control, and managed risk to provide a safe and healthy work environment.  Managed and coordinated all training for the Emergency Response Team and managed emergency response drills and scenarios under dynamic environments.  Provided Health Care assistance, created and managed case plans on an individual basis.  Managed the maintenance of medical equipment, managed risk and quality of inventory.  Stowed all medical equipment for ship under way operations.  Leader and member of damage control, emergency and security alert teams.  Assisted and coached team in the prevention and treatment of disease and injury.  Developed and administered immunization programs.  Cared for the sick and injured by conducting preliminary physical examinations, administering medications, and maintaining treatment records and reports.  Rendered emergency medical treatment when required.  Instructed sailors and marines on first-aid, self-aid, and personal hygiene procedures.  Supervised shipboard and field environmental sanitation as well as air, water, food and habitability standards.

Case Management | Project Management Methodology | Operations Management | HealthCare Management | Continuous Improvement | Program Development | Inventory Management | Risk & Quality Control

US Navy

Jr. Corpsman | Project & Program Coordinator

As a Property Manager (Lived on-site at the Waukegan facility) I managed the daily operations of two storage facilities simultaneously.  Managed facility's budget, cost, profitability and marketing.  Planned, scheduled and managed change and special facility projects.  Managed and planned employee schedule for daily operations and scheduled time off.  Provided customer service for the leasing of units and the translation of leasing contract.  Managed procurement, managed Inventory control, managed suppliers and managed customer accounts. Managed the facility business process and created standardization of business processes.  Provided a secure and safe property environment for tenants, and assisted other property managers and other properties when needed.

Project Management Methodology | Operations Management | Property Management | Procurement Management | Inventory Management | Continuous Improvement | Business & Financial Acumen | Marketing

Manuel M., MBA, PMP