Deepak Agrawal is a highly accomplished Senior Project Manager with over 18 years of experience in cross-functional IT roles. He has a proven track record of providing exceptional client engagement, test management, business analysis, and implementation services in various industries, including retail, logistics, manufacturing, and telecommunications. Agrawal's core competencies include global delivery, outsourcing, people management, setting up of Test COE for SAP, contract management, account planning, vendor management, service management, and SDLC/STLC, among others. He holds a Bachelor of Engineering in Mechanical Engineering from Sambalpur University and the University College of Engineering, Burla. Over the years, Agrawal has worked for notable organizations like Infosys, Tech Mahindra, EDS India Ltd., Patni Computer Systems, and Larsen & Toubro in various IT roles.