New York University

University of Colorado Boulder

Georgetown Visitation

Creative Project Manager at Rare Beauty

Los Angeles, California, United States

- Coordinated with internal teams to flawlessly execute projects, delivering in a timely manner within scope and budget
- Monitored and tracked projects of creative team, providing updates on a consistent basis to supporting teams in order to strategize and adjust accordingly
- Delegated tasks to team of 5 designers, basing assignments on skill set and experience level
- Oversaw the creative execution of brand's International and Fall releases, opening in 100+ retail locations across the world
- Implemented Digital Asset Management system, cataloguing and managing assets to ensure clear structure throughout company
- Measured project performance in order to analyze completion of assignments, as well as to identify areas for improvement
- Scheduled and ran brief meetings with appropriate teams depending on necessity

Rare Beauty

Creative Project Manager

- Developed and delivered ecomadic website from concept to execution under an expedited timeline of fewer than six weeks to deliver as core collateral for both angel investor demos and ongoing use by the public
- Created engaging, user-friendly interface that has generated more than 13,000 page views and engagements per month; coordinating on a consistent basis with marketing lead to ensure social content has clear alignment and one-ecomadic voice
- Manages and oversees SEO and Google analytics to drive website engagement, delivering regular updates and optimization recommendations to the CEO
- Leads small team, including a web developer and multiple interns, including through key transitions such as website platform migration; expansion of customer profile database, averaging over 30 novel profiles per week; and navigating evolving travel environment during COVID-19 pandemic

ecomadic

Project Manager

- Creative lead for website design and development on a range of ad hoc projects, including musician (corporate) and e-commerce designs

Upwork

Ecommerce Design & Development

- Led Alo Yoga’s critical influencer strategy, leveraging Salesforce insights and analytics to develop new e-commerce engagement strategy to drive successful consumer transition from social platforms to Alo Yoga website
- Managed and coordinated more than 70 customer orders a day through Alo Yoga online sales channels, triaging core consumer merchandise orders and communicating with key sales leadership to ensure a consistent and positive customer experience
- Monitored and developed recommendations for leadership based on consumer feedback in primary online channels as part of customer retention strategy

Alo Yoga

Ecommerce Coordinator

- Served as primary point of contact for incoming customer base, DAMA partners, and Head Chef Antonia Lofaso, coordinating and supporting preparation for 350+ daily reservations, special event requests, and public appearances
- Acted as executive assistant to DAMA management team and partners, helping to drive successful execution of day-to-day restaurant operations and deliver upon key financial targets

DAMA

Reservationist / Administrative Assistant

- Served as deputy lead to Director of Corporate Partnerships and Government Affairs and Special Events Manager for premier Trust fundraising events, including their highest profile and most widely-attended event (Ball for The Mall), generating over a million in yearly support for the National Park Service.
- Coordinated and liaised with more than 700 prominent business leaders, philanthropists, Members of Congress, public officials, and members of the media as part of events role.
- Provided administrative and development support for key external affairs leadership, leading day-to-day scheduling, CRM organization on Salesforce, and processing weekly expense reports.

Trust for the National Mall

Administrative Assistant

- Delivered exceptional service to consumers by serving them in a timely, orderly, and efficient manner.
- Assisted with beer festival preparations and promotions.
- Trained new employees on basic customer-service methods and techniques.

West Flanders Brewing Co.

Server

- Successfully helped consumers select products and make purchases by building rapport and utilizing effective listening skills.
- Consistently met sales goals through cross-selling and promotion tactics.
- Learned to multi-task between assignments on computers, on the floor, and in the back warehouse.

Tillys

Seasonal Sales Associate

- Supported leadership’s review of Children’s National Medical Center grant applications from families seeking financial assistance for housing during their children’s medical treatment

Maggie Stevens