Cheryl L. Oppenheim is a results-oriented customer experience design leader with extensive experience designing innovative, human-centered products and programs for the world's leading brands. With expertise in defining and creating customer engagements based on user research and data, she is an accomplished facilitator, design advocate, and technology enthusiast. Cheryl has a proven track record of building brand recognition, increasing consumer loyalty, and growing market share. She is a passionate collaborator and fosters environments that encourage creativity, critical thinking, and innovation. Cheryl has worked with a variety of companies, including American Express, Canon USA, Citi, ESPN, L'Oreal, Mercedes Benz, and Proctor & Gamble.