Sr Project Manager Sale Support Manager Operations Manager

● Responsible for the end-to-end client relationships with over 100+ customers.
● Involved in pre and post planning implementation and cost management in all stages of the project for high-profile campaigns.
● Develop the Statement of Work, coordinate and supervise installs for retail Point-of-purchase and
conference events.
● Oversee the change and risk management process throughout the entire project and take corrective measures as needed, to meet budget and schedule deadlines.
● Responsible for the overall direction, leadership, coordination, implementation, execution, control and completion of special projects, thus ensuring consistency with company strategy, commitments and goals,across multiple platforms

Premier Press

Sr. Project Manager

Inter-company liaison for communications and project management for various locations and sales reps
throughout the RRD network, globally.
● Acted as the primary point of contact, across multiple plants to provide solutions for design, materials and
processes.
● Managed and led teams on high-end, complex projects involving non-profit organizations, political and
high-end commercial companies.
● Produced and managed over $8 million in annualized sales, by overseeing the production process from point- of- sale until final delivery of customer's product.,
● Monitor and adjust schedules, including managing personnel to cover shifts and running production meetings, to assure delivery dates and deadlines are met.
● Responsible for the overall direction, coordination, implementation, execution, control and completion of all projects throughout the shop, ensuring consistency with company strategy, commitments and goals.
● Negotiated vendor contracts to improve bulk rates for more purchasing power for the company budget.

Bridgetown Printing, An RR Donnelley Company

Strategic relations  Manager & Senior Project Manager

·Initiate and manage all core business processes
·Highest membership conversion and package sales every month
·Increased revenue and tripled memberships within 1 year through network and inside sales
·Oversee, create and implement all day to day operations and procedures.
·Create and maintain front desk and therapist schedules and duties
·Develop, design and participate in all advertising/marketing and networking opportunities and
special events
·Increased studio membership and revenue by developing professional partnerships and customer
relations
·Daily closeout reports, and nightly deposits, managing cash drawer.
·Perform all accounts payable/receivable reconciliations including ICD9 insurance billing and
payroll.
·Monitor and document studio budgets, costs and sales on daily, weekly or monthly basis
·Maintain client and personnel HR files.
·Hire, orientate and train staff in accordance with franchise standards. Ensures current job
descriptions are in place for each position and are adhered too
·Ensure that all studio supplies and advertising materials are purchased in timely and budget
conscious manner
·Scheduling appointments and processing new client information
·HIPPA Certified

Elements Therapeutic Massage

Studio Manager/Business developer/Inside Sales                                        2008 to

Cultivate and maintain new contacts and develop relationships with industry designers and large
      commercial clients to secure over 100 customers monthly and drive production and sales for entire
      store
      Increased sales and profit base monthly by developing trusted relationships with company executives
      and other management team of organizations
      Offer informational and marketing presentations for clients to implement their projects
      ·Manage projects from design consulting through production to facilitate the promotion of commercial
      companies through their marketing needs
      ·Manage a wide variety of projects for non-profit organizations and high-end commercial companies
      ·Exceeded client satisfaction by providing low-end estimating, verifying proof prints, offering superior
      customer service and follow up
      ·Accomplished a sales revenue of $700,000 per year in less than 2 years
      ·Manage high ­end projects from design through completion and delivery of product

Debby Kramm