Frank Bilger, a former Senior Program Manager at Microsoft and current Senior Program Manager at T-Mobile, has a wealth of experience in managing large-scale distributed services and international programs in the high-tech industry. He has a proven track record of leading global virtual teams to deliver software products and services on time using both Agile and Waterfall methodologies. Frank is renowned for his customer-centric approach, focusing on meeting customer and partner expectations and providing value as quickly as possible. With expertise in telemetry, software design, business intelligence, project management, vendor management, and customer research, he has held key positions in various organizations, including Siemens Business Services and Siemens Nixdorf.