Damian Shepherd
Sydney, New South Wales, Australia
Damian Shepherd is a seasoned professional with over 20 years of experience in the I.T Services industry, specializing in Modern Workplace and cloud solutions as a Services Sales Solution Professional at Microsoft Australia.
His expertise lies in technical solution design, deal management for strategic outsourcing clients, Desktop and End User Services, Cloud Integration, Support Function creation, and Contact Center, Incident, and Service Management.
Damian has a successful track record in winning large-scale enterprise outsourcing bids covering a wide range of solutions like Messaging and Collaboration, Cloud Integration, Desktop Image management, Help desk and Desk side Services, Executive support, Network and Security, and Cloud print solutions.
He is known for his energetic and self-starting approach to work, excelling in challenging environments, collaborating effectively in team settings, and delivering engaging technical presentations to diverse audiences.
His specialties include Senior Account Management, Complex bid management, solution cost design, technical solution design, End User Services, Cloud Integration, Desktop and Services, project management, quality assurance, risk management, team leading, presentation, proposal writing, ITIL, service management, strategic integration, operational integration, service delivery management, service level definition, process design, strategic vision, end user technology planning strategies, trainer, people manager, and customer relationship manager.
