Heather Dumas is a seasoned HR Operations Director with expertise in HR Operations, payroll, time and attendance, and health and welfare benefits administration. Currently working at Allstate Corp., Heather has a business mind and a people-focused attitude. She is dedicated to improving communication channels between executive leadership and staff members to achieve extraordinary business objectives while building a collaborative workforce and supporting customers. Heather has gained her knowledge through a Bachelor's degree in Business Management and Accounting from Concordia University-River Forest and an MBA in HR concentration from Roosevelt University. Previously, she held several managerial positions at Allstate Insurance, ranging from HR Manager to Director Human Resources Operations. Heather specializes in strategic planning, people development, vendor management, team leadership, HR management, and C-Level relationships.