Sandy Murphy is a Customer Care as a Service (CCAAS) professional with a proven track record in helping fast growing brands and startups strengthen their customer service operations. With a passion for driving customer loyalty and lifetime value, Sandy has experience in CX solutions and business development, as well as quality assurance and sales management.

Sandy's education includes a Professional Diploma in Digital Selling from the Digital Marketing Institute, as well as an Associates in Culinary Arts from Le Cordon Bleu Institute of Culinary Arts - Pittsburgh.

As the Founder & CEO of Cxstomer, Sandy is dedicated to taking customer care to the next level for companies looking to build long-lasting relationships with their clients. Sandy has also served as a former Director of CX Solutions at Compass Experience Labs and as a SOCAP Ohio Chapter Board Member at SOCAP International.

Through her experience as Business Development and Corporate Account Administrator at HKT Teleservices, Sandy has a wealth of knowledge in customer care and support. She has also served as former Quality Assurance Department Manager and Quality Assurance Analyst, enabling her to understand key areas for improvement and quality.

Overall, Sandy is a renowned CCAAS expert with a unique blend of culinary and digital marketing skills, making her a highly sought-after consultant for companies striving to improve their customer support operations.