Gretchen Fisk is an accomplished Senior Customer Success Manager with a strong track record of success. She possesses exceptional project management, communication, and organizational skills that allow her to manage a high volume of clients and complex projects simultaneously. As a data-driven individual, Gretchen understands that success and results are dependent on client relationships. Her experience includes managing projects from conception to implementation, budgeting, and ongoing support. Gretchen is proficient in using various platforms such as Jira, Salesforce, Asana, and Google Analytics, among others.

Gretchen holds a Bachelor of Science and Bachelor of Arts degree from the University of Florida. Before her current role as Senior Customer Success Manager at Web Scribble, she was formerly a Customer Success Manager and Marketing Strategist at the same company. Prior to this, she also held positions in social media, communications, and marketing at various organizations, including Outbound.ai, The Agency at UF, NYS Office of Information Technology Services, SocialNewsDesk, and more. With her extensive experience in the field, Gretchen has honed her skills in understanding different business models, identifying patterns, and streamlining processes to achieve optimal results.