Nicole Pelzer is an experienced telecommunications industry manager with a track record of successful service delivery, business process implementation, and IT service management. With a rich educational background from various institutions in the Netherlands, such as Sancta Maria, ZLAC, and Vereniging COIN, Pelzer brings a wealth of knowledge in areas such as seminar mededingingsrecht, ITIL V3 Foundation, Leidingeven voor het middenkader, and product development excellence.

Pelzer's experience in the industry spans several organizations, including Leev Makelaardij and Vodafone Netherlands, where she held various positions, such as Service Chain Manager, Technology Chain Specialist, Process Manager, Service Level Process Manager, Process Analyst, Team Leader Distribution Services, and more. She also worked at Kuhne as an Employee Fairs & Events coordinator and NVG as an Advisor Savings Plans.

Pelzer's expertise lies in service delivery, business processes, IT service management, and strong support skills. She is a competent professional with excellent problem-solving skills, a keen eye for detail, and exceptional communication skills.