Karen is a seasoned user experience leader with over 20 years of experience in product design, UX strategy, and digital transformation. Her diverse portfolio includes work for well-known brands such as IBM, Cisco Systems, and Samsung, among others. Karen's expertise spans mobile, web, eCommerce, software applications, and cloud-based offerings. She is well-versed in agile methodologies, leading UX teams, and driving digital transformation. Karen's approach to UX design is informed by systems thinking, allowing her to provide a broad perspective on challenges and offer innovative solutions. She focuses on building collaborative and engaged teams that deliver results, surpassing expectations. Her skills include information architecture, wireframes and prototypes, usability testing and research, heuristic evaluation and guidelines, accessibility, and journey mapping. Overall, Karen is a passionate and experienced UX leader that believes in the transformative power of user experience.