Dustin Jones is a seasoned IT professional with years of experience providing top-tier technical support and executive support. He is currently employed as an SR Digital Workplace Engineer/Executive Support at Equinix, a leading global interconnection and data center company. Prior to this role, he held a position as a PC Tech 3 at Fremont Bank, where he was responsible for managing and resolving all computer-related technical issues for employees. Before that, he was a Sr User Support Lead at E-LOAN where he provided tier-2 technical support for customers, escalated technical issues and coordinated with other teams to resolve IT problems. Additionally, he has also worked as an IT Tech II at Comcast Cable where he assisted in the development and maintaining of computer hardware, software and associated network devices.

Throughout his career, Dustin has honed his skills in technical support, executive support, customer service and technical troubleshooting. With his extensive experience working in various IT support roles, he has developed a deep understanding of the inner workings of computer systems and knows how to fix technical problems swiftly and efficiently. He is passionate about helping clients with their IT-related issues and skilled in providing high-quality technical support.