Noah Smith is a skilled IT troubleshooter with experience in both hardware and software. With two years of college at the College of Eastern Idaho and Eastern Idaho Technical College, Smith has extensive knowledge of networks, Cisco equipment, and IPv4 subnetting. He is also well-versed in using and creating Linux kernels and has experience with various Windows devices such as Windows 7, 10, Server 2012, and Server 2016. Smith works at the Mercury Inc. support desk and is equipped to handle any IT-related issues that may arise.