Mark Bartlett is a Chief Experience Officer (CXO) at FPX. He studied Bachelor of Arts at McGill University, where he gained knowledge and skills that paved the way for his successful career. Throughout his professional journey, Mark has shown an exceptional understanding of customer experience and engagement. At FPX, he is responsible for overseeing the overall customer experience, product development, and go-to-market strategy. Thanks to his expertise, Mark has developed and implemented strategies that have greatly enhanced customer satisfaction at FPX.

Mark's educational background in arts has given him a unique perspective on how to create positive experiences that resonate with customers. He combines his artistic training with his knowledge of customer behavior to create experiences that genuinely connect with people. From designing customer journeys to optimizing the product experience, Mark ensures that all customer touchpoints are seamlessly integrated into one cohesive experience. He is also a thought leader in customer experience and has written several articles on the subject.

In his free time, Mark enjoys traveling, reading and discovering new restaurants. He is a thought leader in customer engagement and product management, and regularly speaks at industry events. For anyone looking to enhance their products and customer experience, Mark Bartlett is an invaluable asset.