Markus M. is a highly experienced Technical Analyst with extensive expertise in Technology and Production Automation. He possesses a multi-faceted skillset, which includes analysis, development, software support, training, and account management, making him a dynamic professional in the field. Markus has worked on complex projects worth millions of dollars, playing a crucial role in developing production automation software and managing the support of an innovative document management software suite. He has excellent communication skills, is a certified TOGAF, PRINCE2 Practitioner, and ITIL Foundation, making him well suited for international project engagements.

Markus pursued his education at distinguished institutions such as Fachhochschule Reutlingen, South Bank University London, the University of Liverpool, Technische Universität Darmstadt, and The Knowledge Academy. He has worked for Adobe Systems Incorporated, Operation Mobilization, Eisenmann AG, Robert Bosch, and the Technische Universität Darmstadt.

In his previous roles, Markus has showcased several technical and interpersonal skills such as corporate account management, incident handling and investigation, detailed requirements gathering, issue replication, and analysis, software development, testing cycles, defect fixing, production support, on-site consultation services, Adobe LiveCycle Support, and bi-lingual abilities in German and English.