Gateway Community College

Sysadmin / Tier 2 at (not disclosed)

Portland, Oregon, United States

(not disclosed)

Sysadmin / Tier 2

Build validation platform from scratch. Windows, Linux Upgrade/down grade software, firmware, drivers. ebug platform setup issues Desktop, laptop and server platforms. run test scripts and able to do minor test script modifications. using lab measurement equipment like oscilloscope, logic analyzer

Intel Corporation

Laboratory Technician

Customer support specialist. Setting up, repairing, and maintaining onsite systems. Maintaining, repairing production systems and equipment. Active directory changes updates, removal. Helping system administrators with Networking and maintenance of the servers. New user set up and changes, managing of VoIP system. General tier 1 and 2 support. Printer maintenance, setup and repair. Managing door key cards and office keys.

Isola Group

Client Support Specialist

Setting up new hire active directory accounts, Global shop and exchange email. Managing and setting up badges and door permissions. Punching down and terminating Ethernet cat 6 and Telecom line. Setting up and installing new systems for new users. Installing security cameras. Tier one, Tier two, onsite trouble shorting. Managing servers and switches. Software installation and hardware repair. Computer repair and maintenance on manufacturing equipment. Setting up and running WAP Aero hive. On site network administrator. Assisting contract company on Server work and VoIP. Setting up new phone lines add them to VoIP web management service.  Basic printer repair. Adding user folders to the shared drive and managing permissions for the folders. Adding permissions for Global Shop.

APSM Systems

Desktop Technician

Support for major brewing company. Resolving VPN, networking, software and hardware Issues.Repair by chat remote and phone. Flowing protocols for Priory 1 calls. Hardware setup.VDI setup and trouble shooting.

Cognizant

Programmer Analyst

Answering help desk tickets from employs and CEO. Was temporary in charge of the IT department while new company hired a new IT manger .Administrating the company wide Gmail service. Mongering and troubleshooting the priority driver app on iPads. Migrated company email from Apptix to Gmail service. Assisting the IT manager with new project planning and implementation. Brake fix for Mac, iPhone’s, Laptops, Desktops. Setting up and mating Outlook, Mac mail. Repairing, file converting for excel, word, Power point for team meetings and sales presentation. Asset management, remote malware removal and updating systems. VoIP setup, maintenance, training. Printer setup, training, repair setting up scan to email, wireless printing from laptops, mobile devices. Monitoring, trouble shooting file sharing company system.Setting up Sale force adding user accounts, contacts. Installing plus application to Gmail and outlook.Training users on sale force.

Total Airport Services

JR IT analyst.

Handling calls from customers on their POS systems. Building customers systems and setting all of their different types of extra equipment. Supporting customer’s servers. Some custom designs on the receipts and repots. Handling oracle database and sequel databases. Building systems for shipment to customers. Asset tagging built systems

One Step Retail Solutions

Product Support Specialist

Supporting severs and the network connections in Walmart including Wi-Fi hotspots.Handling calls for repair from general maintenance to priory one services calls. Repairing Setting up POS systems for clients.

Michael Kirk