Meet Donald Schlyer, an information technology (IT) professional pursuing a long-term career in the industry. Currently enrolled in the Associate of Arts and Sciences (A.A.S) Network Technology and Security program at Inver Hills Community College, he has extensive experience with various technologies, including Windows operating systems (Server 2008 R2, Windows 7, Vista, Windows 8, and Windows 10), virtualization software (VMware Workstation and Oracle VM VirtualBox), and Microsoft Office Suites.

Donny currently works at Geek Squad as an Advanced Repair Agent, where he expertly diagnoses and repairs a plethora of computer issues ranging from hardware problems to software malfunctions. His aim is to provide accurate and timely solutions while ensuring client satisfaction. His areas of expertise include technical support, software installation, customer satisfaction, computer hardware, helpdesk support, computer repair, cabling, Microsoft Word, customer service, information technology, data migration, remote troubleshooting, TeamViewer, backup and recovery, wireless networking, data entry, router configuration, field technician, Microsoft Office, virus removal, computer hardware assembly, and configuration. His strengths include being highly detail-oriented, trustworthy and talented, strong analytical abilities, and being a self-motivated and dependable team player.

Donny is an organized multitasker with excellent time management skills who excels in technical documentation and sales. He has worked in various positions throughout his career, including Consultation Agent and Certified On-Site Technician at Best Buy's Geek Squad, Shift Lead at Holiday Companies, and Sales Representative at Staples.