Dheeraj Prasad

Dheeraj Prasad is a recognized global leader in Human Resources, Customer Experience & Advocacy, and Technology Services with vast experience in organization building, business development, and strategic change management. His professional achievements include receiving the Microsoft MVP (Most Valuable Professional) Award for Management Excellence as one of the three awardees worldwide in 2009 and the Gold Star Award in Microsoft in 2007.

Prasad studied at the SP Jain School of Global Management, Delhi University and Birla Institute of Technology. He also attended Frank Anthony Public School.

Prasad's career includes positions in several well-known companies, including Regalix, Mantra4Change, MetricStream, Microsoft, Andale, and Symantec. He held various roles in these organizations, such as Sr. Vice President - Business Development, Strategic Advisor, Managing Director - India & Global Head - Human Resources, Sr. Vice President - Global Talent, Vice President - Human Resources, Customer Advocacy & Production Engineering and Country Manager - Technical Support. He also worked as a Director & Head - Education Business and Director - Developer Support.

Prasad is an industry leader and well-known speaker in global and national summits. He chaired a global study on Talent Management of Enterprise Class Services Professionals delivering Global Customer Experience Talent Management in Emerging Markets. His publications on Customer Experience, Talent Leadership, and Customer Preferences shaping New Careers in well-respected publications such as Hindu Business Line and Deccan Herald.

In his Doctor of Business Administration, Microlearning program, he researched knowledge developing a growth mindset amongst millennials for future-ready careers.