Jim Eagan, a performance-driven editor, writer, and designer with 15+ years of experience in content development, brand management, corporate communications, and project management, is an expert at crafting messaging, developing brand identity, and leading effective teams to reach shared goals. With a Bachelor's Degree in Literature and Composition/Creative Writing, Summa Cum Laude from the University of Arizona, Jim has an exceptional capacity to build strong relationships with colleagues and target audiences. He is known for his diplomacy, integrity, work ethic, attention to detail, and fearlessness in the face of deadlines. Jim has previously worked as a Senior Technical Editor, Senior Content Editor, and Technical Editor at Amazon Web Services (AWS) and as a Senior Managing Editor and Senior Editor/Designer at Ovum. His areas of expertise include Communications, Project Management, Team Building, Content Management, Information Design, Performance Metrics, Brand Management, Workflow Design, and Training.