Linda Freitas is a seasoned business improvement specialist, with experience working at top companies like BT Global Services, MCI, and AT&T/MCI. With a career spanning several decades, she has worked as a service desk supervisor, operations planner, and information services resource planning and management professional. She has developed a reputation for her expertise in operations management, resource planning, and optimization, and is known for her ability to identify bottlenecks in the system and troubleshoot issues with ease. Her experience in data center operations has also made her a go-to person for large-scale project management and data administration tasks. Despite being retired from full-time work, Linda is still a valuable consultant and asset to anyone looking to improve their business operations.