The University of Memphis

University of Missouri-Columbia

HR Executive, Head People Whisperer, People and Culture Enthusiast

Memphis, Tennessee, United States

- Established internal recruiting which reduced candidate sourcing cost by 800k.
- Redesigned benefits administration to reduce cost by 640k with no reduction in benefit to the
employees.
- Altered compensation, schedules and with facilities the office environment to combat this pandemic
with the safest working environment possible.

The Juice Plus+ Company

Director, North American People and Culture

- Served as part of a consulting team assisting Front Door (previously American Home Shield) as it separated from Service Master and became an independent entity; reconfigured benefits, HRIS, and policies and procedures.
- Over a year at the City of Memphis handling communications to the retirees regarding their benefit changes; serving as the interim Employee Services Deputy Director until this role could be filled; including leading medical benefit renewals and open enrollment for full-time, part-time and retirees.
- Supported numerous small businesses and not for profit groups as their HR subject matter expert; adjudicated EEOC cases and Workers Compensation issues as well as various HR projects.

HRO Partners

Sr. Human Resources Consultant

- Converted server based antiquated HRIS system into web-based system to allow quantum growth without continuously adding people.
- Upgraded from server-based time keeping system with 150+ manual timesheets per pay cycle to web-based system to track all aspects of exempt and non-exempt pay.
- Led the company through the acquisition of Med Management, the pharmacy management division of McKesson which included 47 acute hospital contracts, 39 interim staff agreements and 531 associates.

Karen Clawson