Tom Earl

Tom Earl is a seasoned Financial Services, Customer Service, and Sales professional with a diverse background spanning mortgage banking, loan servicing, and banking back office operations.

As a retail leader, he has a proven track record of revitalizing under-performing teams and driving profitability during challenging periods.

In the IT realm, Tom has experience in contact center operations, telco management, and IT Project Management, showcasing his versatile skill set.

His specialties include Mortgage Banking, Retail Store Operations, Sales, Loan Servicing and Origination, Work from Home setups, Contact Centers, and Global IT project management.

Tom studied Economics and Business at the University of Oregon, laying a solid academic foundation for his professional endeavors.

Throughout his career, he held various leadership positions including Senior Vice President roles at Tectonic and Wachovia Mortgage, Executive Director roles at TeleTech, and District Manager positions at Service Merchandise.

He also served as Director of Operations at Wal-Mart, showcasing his extensive experience in managing operations across multiple industries.

Tom has a strong background in fraud prevention, mortgage origination, ATM operations, recruiting, customer service, leadership training, and telecommunication services, highlighting his multifaceted expertise.

Currently, he serves as the Senior Vice President of Global Consulting and Delivery at Tectonic, a leading insight2action technology services company, where he leverages his industry knowledge and leadership acumen.