Kimberly Gress is an experienced leader in the technology industry. With a Bachelor of Science in Computer Science from the University of Delaware, Gress has held various high-ranking positions across different organizations. She has an impressive track record of streamlining business operations, innovating business structures, and cultivating leaders. Gress has been instrumental in improving organizational outcomes by overhauling ineffective processes and procedures, scaling operations for growth, developing great customer experiences, and motivating and nurturing leaders. In her current role as Chief Customer Success Officer at Energage, Gress continues to leverage her expertise in predictive analytics and Software-as-a-Service/Cloud support, creating smart customer service and support systems that build long-term client relationships. Additionally, Gress is dedicated to helping the next generation of female leaders in the tech industry. She volunteers with TechGirlz and Women in Technology to empower and support this demographic.