Clothilde Lutz is a seasoned customer experience specialist and sales support professional. She has a passion for fostering strong relationships with clients and colleagues alike, utilizing her extensive experience in the hospitality industry to increase the value offered to customers. Her portfolio includes working with companies of all sizes, from start-ups to big corporations, giving her an inquisitive nature for learning about different business models and strategies. By completing her supervised project on the unicity of a business model in a well-established industry, Clothilde demonstrated her ability to think outside the box and be innovative. She obtained her master's degree in business administration from Hotelschool The Hague and an additional Master's degree from HEC Montréal, with a bachelor's degree from Vatel Switzerland. Before transitioning to the corporate world, she studied at Lycée du Sacre-Coeur, Tournon sur Rhône, France, where she received a scientific high school degree.