Dirk Van Royen is a highly experienced cross-functional entrepreneurial senior executive with expertise in logistics, finances, personnel, e-commerce, and knowledge management. He has worked extensively in the public sector/government and has experience in recruitment, selection, training, and supply chain management. Dirk is also skilled in crisis management, BPR, and (e-)startups. He is the Managing Director at e-CRM-Europe - Thoughtleaders Int'l and specializes in program management, team development, expectations management, supply chain & system deployment, business improvement & cost reduction, business development & sales management, and change management & post-merger integration.