Jake Robinson is a highly motivated professional with over seven years of experience in the Broadcast and Digital Media industry. Jake's passion is in analysis, specializing in eliciting requirements, process improvement, leading cross-functional development teams, and Agile project management. He has already demonstrated exceptional skills as a Business Analyst, having used his analytical skills for complex problem-solving, leading development of world-class innovative customer-focused products. Jake has an uncanny ability to take a counterintuitive product filled with deeply impactful pain and create a far more gratifying experience.

Jake's educational background includes a City & Guilds Level 4 Diploma in ICT Systems and Principles & ICT Professional Competence at QA Apprenticeships and a City & Guilds Level 3 Diploma in ICT Systems and Principles at QA Apprenticeships. Jake also studied at Hayes Sixth Form.

Moreover, Jake's work experience includes serving as a Product Manager and a Business Analyst at News UK, an Agile Business Analyst and Business Analyst (ServiceNow) at Sky, a Change Analyst and Apprentice Service Operations Analyst at Sky and a Customer Advisor at Halfords.

Being an exceptional Product Manager with impressive development, analytical and project management skills, Jake has further invested in his product development skills by reading books by industry leaders such as Marty Cagan, attending meetups, and engaging in courses available on LinkedIn Learning.