University of Technology, Sydney

Retail Partnerships Lead @ Uber  -  Evolution of last-mile

Sydney, New South Wales, Australia

Uber Direct enables businesses to provide on-demand delivery for their customers, on their own channels.

Uber

Retail Partnerships Lead, Uber Direct

Backed by Google, Slack, Salesforce, Founder Collective and Entrée Capital - Hugo is a meeting productivity app that helps organisations improve their meeting process and culture.

Joined during seed round to help build Customer Success as a lever for GTM growth.
-  Developed strategies for product usage, retention, and expansion goals.
-  Monetisation role with building process for customer trials, PQL conversion, upgrades and expansion.
-  Managing feedback loops for Product via usage trends, surveys, support, and success channels.
            

    
    

    
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Hugo (acquired)

Head of Customer Engagement

I joined Amperity as part of the acquired Custora team to build a next-generation Customer Data Platform (CDP). Amperity provides the customer data foundation for Starbucks, Alaska Airlines, Gap Inc, Wynn Las Vegas, and many more.

Amperity

Enterprise Partnerships

Custora is the leading customer data and intelligence technology. The platform employs predictive analytics methodologies to help brands build better customer relationships. Used by 100+ retailers like Tiffany’s, Ralph Lauren and Uniqlo. Backed by Y Combinator, General Catalyst, Foundation, and Greycroft.

-  New role to design and implement first go-to-market partner program.
-  Managed relationships with key strategic partners.
-  Created new business opportunities through partnerships channel.
-  Supported product team integration projects with MarTech and AdTech platforms.
            

    
    

    
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Custora

Director Of Partnerships

Hired and managed sales development team to expand consistent top of
funnel growth via account based strategies. Reporting to Chief Revenue officer and Chief Marketing Officer.

Customer Development Lead

Joined post-Series A to help scale top of funnel and revenue growth.

Customer Development Manager

Paliguard provides specialist consulting and analysis for logistic, operational and risk management services.

Asher Waxman