Hotelier & GM of Renaissance Kuala Lumpur Hotel & Chairman Marriott Business Council Malaysia for Marriott Inter'l. Ret.

Kuala Lumpur, Kuala Lumpur, Malaysia

- Leading and guiding Marriott managed hotel properties throughout all of Malaysia for all Marriott Hotels and Resorts• In 2000 starting the portfolio with 8 properties, climbing up to 24 hotels in 2015• Implemented leverage opportunities, procurement, sales & marketing initiatives, customer relations activities, charity & community programmes/events• Set up manpower task force for new hotel openings• Mentioning company's core value to management and line associates

Marriott International

Business Council Chairman for Marriott Group in Malaysia

General Manager

- Operational control and in direct liaison with the Senior Vice President, employing 800 staff and achieving 2nd highest rate of room occupancy amongst 10 leading luxury hotels in Seoul• Worked towards a larger share of commercial/FIT business during the recessionary period, with renovation and image changes, achieving switch to 78% business traveler occupancy• Organisational initiatives on consultation with the Trade Union achieving multitasking & job flexibility and achieving the lowest regional payroll budget of 28.2%; 0.8% below target over the last two years• Best results in Asia Pacific Renaissance chain for 1993, 1994 and 1995.  Exceeding expectations with owner’s return of 28.5% in 1996 and a revenue growth of 4.6% over 1995 despite a difficult economic year.  Gross operating profit for 1993: 34.7%, for 1994: 36.2%, for 1995: 36.7% and 35.1% for 1996

Renaissance Hotels

Hotel Manager

Resident Manager

General Manager of Renaissance Kuala Hotel & Chairman for the Marriott Business Council in Malaysia

Director Of Food And Beverage

Promotion through Assistant Manager, from Catering Manager and Restaurant Manager

Holiday Inn Golden Mile Hong Kong

Food and Beverage Manager

Robert Frager