Simon Mbci is a seasoned Global Services Product Manager, with over 30 years of experience in defining strategy, governance, policy, and providing solutions to complex business problems. Currently working at Dell Technologies, Simon is responsible for building services that help customers embed cyber and business resiliency initiatives within their overall digital transformation strategies. His focus is on improving the protection of data, ensuring application availability, reducing downtime, and minimizing lost revenue through the provision of resilient Business Continuity & Disaster Recovery services.

Simon holds a Master's degree and has studied BTEC Higher National Diploma and Bachelor of Science in computer studies. He maintains his MBCI – Member level status with the Business Continuity Institute. With extensive experience across Business Continuity, Disaster Recovery, business intelligence, IT continuity, assessments, audits, cyber security, resilience, and recovery, Simon has worked in FMCG, Aerospace, Banking, and IT Service Provider verticals across global roles.

Simon's 'secret sauce' approach lies in building trusted relationships with customers and stakeholders by having face-to-face contact with them, whether in person or via video. He uses a design and optimize methodology that addresses people, tools, and processes to deliver more robust outcomes. His services are designed to help customers achieve measurable business outcomes faster, with increased maturity and sustainability.

In summary, Simon Mbci is an experienced Global Services Product Manager who excels in building customer relationships, delivering robust outcomes, and providing effective solutions to complex business problems.

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