St John Ambulance Australia

UNSW

La Trobe University

RMIT University

Fortress Learning (RTO 31974)

TAFE NSW

NSW State Emergency Service

Waverley College

Australian Defence College

Senior Director at ACT Emergency Services Agency

Canberra, Australia

Led and managed the ACT State Emergency Service in building capacity to respond to storms and floods affecting the ACT community Developed and implemented community education and resilience programs to support the ACT community in preparing for extreme weather events. Worked with the Chief Officers ACT Fire & Rescue, Ambulance Service and Rural Fire Service to implement the ESA Strategic Reform Agenda on behalf of the Commissioner. Within legislated authority, control significant events occurring within the ACT as a Level 3 Incident Controller. Led the implementation of a cultural reform program to increase organisational diversity through better volunteer representation from the indigenous, LGBTQI+, youth and multicultural communities.Led the implementation of a pilot ACTSES cadet program at two ACT schools to inform future youth engagement activities aimed at increasing community resilience.Reviewed the ACTSES staff establishment and successfully proposed recommendations for improvement to the ESA Commissioner, to improve volunteer recruitment, training and retention.Led the ongoing development of the ACT Strategic Flood Risk Management Plan, and the ACT storm and Flood Sub-Plans.Represented the ACTSES nationally on the AFAC Community Safety Group and SES Operations Group, and the Australian Council of State Emergency Services.Initiated a review of the management of ACTSES operational data, to identify opportunities for improved situational awareness, community warning and organisational reporting.

ACT Emergency Services Agency

Acting Chief Officer, ACT State Emergency Service

Responsible to the Commissioner of the ACT Emergency Service Agency for the day-to-day provision of Emergency Triple Zero communication services and non-emergency requests for assistance supporting ACT Ambulance Service, ACT Fire and Rescue, ACT Rural Fire Service and ACT State Emergency Service Led and managed the functions of the ACT ESA Communication Centre (ComCen) in providing emergency and non-emergency communications services in support of ACT Ambulance service, ACT Fire and Rescue, ACT Rural Fire Service and ACT State emergency Service.Led an organisational reform project as part of the ESA Strategic Reform Agenda to deliver a “one ESA ComCen”, to return operational staff to on-road duties.Managed the ongoing refinement and development of the ACT ESA Computer Agency Dispatch system to ensure the accurate and timely triage and allocation of resources incidents within the ACT and cross-border areas.Represented the ACT as a business process representative on multi-jurisdictional working groups including the Government Radio Network User Group, the Inter-CAD Business User Group, and the Vision CAD User Group.

Senior Director, Communications Centre

Service Delivery Manager for the development and operation of multi-site secure network on behalf of a major Government client: Oversee all aspects of network service delivery on behalf of client; Undertake vendor engagement and contracting for network expansion and resiliency; Manage technical staff in the delivery of help desk and advanced technical troubleshooting functions; Support the client in ensuring that network services comply with necessary security frameworks, and manage risks where compliance is unable to be achieved due to operational requirements.

Omni Executive Pty Ltd

Service Delivery Manager

RSPCA Australia

Director

Led the Board in examining options for ongoing organisational financial sustainability, including outsourcing of services and organisational restructuring.Undertook regular liaison with relevant ACT Government Ministers and Shadow Ministers on issues affecting animal welfare within the ACT.Undertook regular liaison with ACT bureaucrats for management of RSPCA ACT delivered services.Provide mentoring and support to the Chief Executive Officer and Board members. Actively contributed to the development of organisational strategy, including identifying potential legislative changes to the ACT Government to improve animal welfare outcomes, as well as through regular involvement in major fund-raising campaigns, including assisting in the development of strategies to engage with key donors.

RSPCA ACT

Board Chair

Led a team consisting of Army personnel and Army Cadet staff to re-design the Australian Army Cadet Development Continuum.

Australian Army

Assistant Director, Cadet Activities Training Development, Headquarters Australian Army Cadets

Sub-contracted Senior Project Manager to Microsoft for Services Delivery project in major federal Government department: Successfully delivered Skype for Business infrastructure project across three highly-secure networks. Project was delivered on-time and on-budget; Successfully delivered proof-of-concept project for implementation of User Experience – Virtualisation; Project delivered ahead of schedule with 10% saving for customer re-investment; Responsible for the management of a programme-level budget of $12 million over three years, including weekly financial reporting and forecasting to inform revenue forecasts; Undertook a full re-baselining of project budget on behalf of client to inform program schedule, for acceptance by customer, to demonstrate long-range delivery schedule; Worked with technical consultants to deliver high-quality project deliverables and technical outcomes in accordance with customer Statement of Work.

Senior Project Manager

Provided high level technical advice to clients to improve their strategic and operational outcomes: Developed a business case for the outsourcing of the organisation’s ICT services to a cloud provider, resulting in a 75% reduction in annual ICT operational expenditure; Undertook an architectural review of a complex, multi-site network for a major Government client, to identify opportunities for enhancement to allow closer alignment with the client’s strategic objectives.

Principal Consultant

Undertook a project governance and assurance review of the delivery of the  ForceNet social media platform, to ensure that delivery was in accordance with agreed scope and budget requirements. Analysed intellectual property artefacts to inform re-tendering process.

Reserve Project Officer - ForceNet, Cadet, Reserve and Employer Support Division

Managed the migration of over 30 separate information technology systems for a major Government department relocation on behalf of divisional executive group.Managed a multi-disciplined team to plan and coordinate the migration of divisional operational system to a new facility, whilst ensuring that business continuity and operational requirements are addressed.Liaised with system managers to ensure that migration planning has been conducted in accordance with departmental and divisional requirements.	Led data centre capacity and network capacity planning activities to ensure appropriate capacity and future expansion requirements were met.Appraised the divisional executive and other senior departmental committees of risks and issues affecting divisional migration, and identified and implemented mitigation strategies.Undertook strategic planning for post-migration management of divisional systems, including network, storage and servers.

Australian Government

Director, Technical Systems Migration

Training manager for the delivery of the Army Reserve General Service Officer First Appointment Course. Graduates of the course are commissioned as Lieutenants in the Army Reserve, and are awarded the Certificate IV in Public Safety (Military Leadership). Lead a geographically dispersed training organisation to deliver a high profile junior leadership programme. Contribute to curriculum development based upon lessons learnt and evolving doctrine, to ensure course material remains current and relevant. Provide quality control and audit functions to ensure that training and assessment are conducted in accordance with Australian Skills Quality Authority requirements.

Commanding Officer Mobile Training Team

Standby Reserve

Managed a providing advice to the Attorney-General, Law Enforcement Agencies and the telecommunications industry related to compliance with the Telecommunications Act and Telecommunications (Interception and Access) Act.Managed telecommunications carrier capabilities projects and priorities within budget limitations of $6 million to support the achievement of legislative compliance.Liaised with state and territory government agencies to identify issues with service delivery and accessibility.Liaised with industry organisations, and provided advice on requirements for meeting legislative obligations.Chaired a national level committee comprising representatives from 17 separate law enforcement agencies and jurisdictions, with a focus on industry compliance and delivery of capability.Implemented an improved project management methodology for the delivery of capability.Worked within strict time constraints and under significant pressure to deliver compliance outcomes within the telecommunications industry.

Director, Telecommunications Capabilities

Led a small team to manage the requirements definition phase of a project to deliver an integrated operational planning environment. Managed a large capital investment project from the initial concept and planning phase through to Government approval and post approval implementation, including preparation of capability submissions to Government, production of capability development documentation, provision of specialist capability advice, and briefing of senior committees.

Deputy Director Command and Control Systems, Capability Development Group

Staff Officer

Managed a team of ten and oversaw a department of 150 to manage the delivery of volunteer first aid services to clients throughout the ACT. Liaised with organisations such as ACT Emergency Services Agency, ACT Dept of Human and Community Services, Chief Ministers Department, ACT Ambulance Service and ACT SES. Key representative to the ESA Joint Operations Planning Committee and Community Recover Committee to facilitate joint activities to support major events in the region.

St John Ambulance Australia (ACT) Inc

Territory Superintendent

Managed and coordinated deployed communications assets within the Middle East Area of Operations. Responsible for over 100 technicians located in eight geographically dispersed sites in five different Middle East countries. Managed the delivery of voice, data and trunk communications services including fixed infrastructure and “flyaway” equipment. Managed a project to implement a new organisational structure for all communications staff including developing plans for service continuity, staff rotation and risk mitigation. Worked with a Senior Network Analyst to resolve a significant time delay in email replication, arising from poor network architecture. Led the analysis of ATM network performance to ensure bandwidth was allocated and available in the most productive way.

Communications Operations Officer

Selected to attend the Australian Command and Staff Course at the Australian Defence College

Student

Senior Manager for a business unit with an authorised staff of 43 people. Directly supervised five intermediary managers.Managed and lead a major strategic communications station responsible for supporting deployed Australian forces.Successfully implemented a major review of the station’s operating concept, resulting in a major facilities upgrade.Successfully developed unit establishment review achieving a 25% increase in authorised staffing levels.Successfully undertook review of operating budget requirements, resulting in a 300% increase in funding.

Officer Commanding 138 Signal Squadron

Brigade Satellite Engineering Officer, 11th (US) Signal Brigade

Selected as an international student to complete military communications courses at the United States Army School of Signals, Fort Gordon.

International Student

Network Manager

Troop Commander

Selected to complete an honours year in Information systems at the Australian Defence Force Academy

Student / Lieutentant

Completed 12 months of professional military education, leading to commissioning as a Lieutentant in the Royal Australian Corps of Signals.

Student / Staff Cadet

Completed a Bachelor of Arts, majoring in Information Systems, at the Australian Defence Force Academy

Student / Officer Cadet

Enlistment Clerk

Trainee computer programmer, under Government Traineeship Scheme.Competent in COBOL programming, database design, structured analysis and design

Jeff Butler

Jeff Butler