Lauren Kaplowitz is an enthusiastic and detail-oriented professional dedicated to improving people's health and well-being in today's constantly evolving world. Lauren graduated with a Bachelor of Arts in Sociology, concentrating in Criminology, from the State University of New York College at Cortland. Combining her knowledge of human behavior with her passion for improving lives, Lauren has built a successful career in customer success management, operations, customer experience, and business development.

Lauren currently works as a Customer Success Manager at Lively, Inc. where she helps customers navigate the complexities of healthcare and encourages a healthy lifestyle. Prior to Lively, Lauren served as Head of Operations & Customer Experience at The Buttermilk Company, where she managed a team of customer support representatives and implemented effective communication systems, resulting in improved customer satisfaction. Lauren has also held roles as a Business Development Representative at FUEL CYCLE and a Sales and Customer Service Representative at Awareness Technologies.

Lauren's skills and interests include customer experience management, sales, business development, team management, communication, and healthy living. Lauren's motto is to overprepare and go with the flow, which has helped her build a successful career in providing outstanding support to customers and managing teams with ease.