Lisa Hays is a Customer Success professional and not-for-profit Founder, driven by a passion for serving others. Hays is a Senior Client Engagement Manager at Dun & Bradstreet, where she leverages her expertise to verify that customers are given the tools and guidance needed to achieve success. Her customer-centric approach helps her drive revenue for businesses by tailoring solutions to meet the specific goals of each customer. Previously, as a Credit Supervisor at Temple-Inland and Customer Success Director at Dun & Bradstreet, Hays demonstrated her financial expertise by reducing bad debts and integrating data to improve processes. Aside from her professional background, Hays is also the Founder and President of Luke Lives On, a not-for-profit dedicated to aiding bereaved families who have lost a child during pregnancy or shortly after birth by supplying support resources to hospitals and families. Hays is a graduate of San Jacinto College where she studied accounting and business management and received her Bachelor's degree in Business Administration Finance from Texas State University.