Mohamed Arafa is a highly experienced Agile IT infrastructure and operations manager, well-versed in DevOps best practices. He has worked for more than 15 years in financial and enterprise sectors, honing his skills in architecture, training, management, and DevOps. His expertise includes documentation, process management, qualitative performance, and cloud infrastructure.

Arafa has specialized knowledge in operating systems like AIX, SLES, CentOS, OpenSuSE, Fedora, RHEL5.x, RHEL6, RHEL7, and Ubuntu LTS, and hardware like IBM DS4800/3200, P570, HMC, x3650, x3850, M2 BladeCenter, Cisco_UCS, HP_C7000 and HP DL580/380. Besides, he has hands-on experience in IBM Storage Manager RDAC, IBM Director, and other software like NasdaqOMX X-Stream ORC's CameronFIX, Zenoss Network Monitoring, and Alerting, DokuWiki, MantisBT, TSM, Drupal, IPCop, and LTSP.

Arafa has held several high-profile roles in his career, including Site Reliability Engineer at SugarCRM, Open Source Advocate at Free and Open Source Software Movement, Site Reliability Engineer, and Software Engineer/IBM Kubernetes SRE at IBM, Customer Support Engineer at Cisco, Cloud Escalation Engineer at Verizon Enterprise Solutions, and Lead Sys Cslt-Sys Anly & Prg at Verizon Terremark and Verizon Business. His experience doesn't end here; he has also served as a Unix Engineer at JPMorgan Chase, System Administration Section Head at The Egyptian Exchange, Freemedia Distributor at Fedora Project, Consultant at Independent Consulting - Al Borg Laboratory, Systems Administration Supervisor at the Egyptian Exchange, Senior Information Security Officer at The Cairo & Alexandria Stock Exchanges, Senior Technical Support Engineer at Cairo & Alexandria Stock Exchanges, Consultant at OsmanCom, Research and Development Officer, Egyptian Travel Agent Association, and Development Officer at The ZKH Foundation (NGO).