Jeff Klainberg is a highly accomplished Senior Digital Marketing and Customer Experience professional. With a profound knowledge of digital marketing, he has demonstrable expertise in developing superior digital products to drive business growth on both the client and agency side. Jeff has a strong suite of skills in strategic planning and digital and mobile product development. He has managed large working teams, including internal, agency, vendor, and technology partners, to execute major transformational digital product launches, from planning to design/build/test to successful launch. His specialties include digital marketing, social, mobile, brand marketing, product development, strategy, B2B, advertising, PR, corporate and internal communications, knowledge management. With an MBA from Columbia University, Jeff has studied Bachelor of Arts, English, Philosophy, and Medieval Studies at the State University of New York at Binghamton.

Jeff's experience and expertise are rooted in various organizations. He has served as the SVP, Head of Marketing at DH Travel Services, Principal at JK Digital, Vice President, Head of Digital Experience at Oppenheimer Funds, Vice President, Head of Product Development at Yallos Inc., Director, Mobile Strategy at American Express, Director, Digital Marketing and Innovation, American Express, Social Media Product Development and Brand Strategy, American Express, Interactive Marketing, Prospect Acquisition, American Express Interactive (AXPi), and Director of Interactive Communications at J. Walter Thompson.